We answer your questions before you even have them
Frequent questions
How much does shipping cost?
Shipping costs are already included in the price, to any city in the United States. Export procedures from Mexico are also included.
How long will it take for my order to arrive?
Once your order is confirmed, the base will arrive within 15 to 20 business days . In some cases, it may arrive sooner, depending on the product. This information is indicated in the item description.
What guarantee do they offer?
All our bases are carefully crafted and packaged. If your base arrives damaged due to shipping, please send us photos of the packaging and the damage within 24 hours of receiving your package.
This way we can report it to the shipping company and replace the damaged part or the base.
Complete, as needed. If it is not in stock, we will manufacture it from scratch.
We'll ship it immediately and as soon as it's ready.
Important: If your base includes an LED light, open it carefully and do not use it.
Do not use knives or sharp objects to avoid damaging the light strip.
What forms of payment do you accept?
We accept payments by credit card, debit card, and PayPal through our payment gateway. Alternatively, you can make bank transfers and deposits; when making your payment, be sure to select the "Checking" option.
|
Recipient |
Marbade LLC |
|
Bank |
CHOICE FINANCIAL GROUP |
|
Account no. |
202538835006 |
|
Routing no. |
091311229 |
How can I pay if I live in the United States?
You can pay by credit or debit card from anywhere in the US, or by international bank transfer. After completing your purchase, we will send you the details and instructions via email or WhatsApp.
Where are the databases sent from?
The bases are manufactured and shipped from Hidalgo, Mexico. We have over 10 years of experience shipping bases via courier throughout the USA, and we are pioneers in this type of product.
Do they issue invoices?
Yes. If you have a Tax ID , please let us know so we can tell you what information we need to generate the invoice correctly.
Are the bases removable?
Yes. We ship them unassembled so they take up less space and the package is more compact. This also makes them easier to store. Some smaller bases are shipped already assembled.
How can I buy?
In the Shop section, you'll find our best-selling models. Simply add them to your cart, fill out the form with your information, and complete your payment. Once your payment is received, your base will arrive within 15 to 20 business days (or sooner if indicated in the product description).
Do you have any offers or promotions?
Yes. In the Offers section you'll find products with special prices. Also, in your shopping cart you can check if your purchase is eligible for discounts based on the total amount or by combining certain products.